SYDNEY MANAGED IT SUPPORT · SINCE 2002
Your business.
Supported.
Managed IT, cyber security and Microsoft 365 support for Australian businesses, from a Sydney team that’s been doing this since 2002.
Sydney-based since 2002 · Microsoft Partner · Real technicians, not a call centre
Business as usual,
every day
Practical IT support
for your business
Established
in 2002
Support hours
Mon–Fri, 8am–6pm Sydney time
MICROSOFT PARTNER
Microsoft 365.
Connected to your operations.
Align communication, collaboration and information management with your organisation’s needs. As a Microsoft partner, we support deployment, migration and ongoing improvement, working with your business stakeholders and IT capabilities.
WHAT WE DO
One partner.
A more connected business.
From everyday support to your next technology upgrade, find the help your business needs.
01
Bring user support, monitoring, maintenance and IT planning together in an arrangement that fits your business.
02
Understand your risks and strengthen the way your accounts, devices and business information are protected.
03
Align communication, collaboration and information management with your organisation’s needs, supported by a Microsoft partner.
Also supporting:
03
Get help with business internet, office Wi-Fi and the networks everyone relies on to work and collaborate.
04
Plan and support the cloud and on-site systems your business depends on, including migrations and infrastructure changes.
05
Build business calling around your team, your customers and the way conversations move through your organisation.
07
Protect important information and plan how to restore critical systems when disruption occurs.
08
Choose business technology with practical advice, coordinated purchasing and support through deployment.
WHY SUPPORTDESK
IT should make your
working day easier.
A dependable IT relationship starts with understanding your business. We bring practical advice, clear communication and ownership to the work we do.
A clear point of contact
Know who to turn to, without navigating a patchwork of suppliers.
Support that fits your team
A partner for your whole business, or extra expertise alongside your internal IT team.
A plan for what comes next
Make informed technology decisions as your priorities and business change.
SUPPORT THAT FITS
The right relationship
for the way you work.
Your ongoing IT partner
If your business does not have its own IT department, we can help bring support, maintenance and planning together. Your team gets a clear place to turn, while you get a better picture of what needs attention.
We begin by understanding your systems and agreeing on the scope of support. From there, we work with you on day-to-day needs and the improvements that matter to your business.
An extension of your IT team
If you already have an internal IT team, we can provide additional expertise and support in agreed areas. That might mean help with a project, a particular technology or parts of your ongoing environment.
We establish responsibilities and communication early, so our work supports your team and fits into the way your business operates.
HOW WE WORK
A clear path to better IT.
01
Understand
We listen to what your business needs and where technology gets in the way.
02
Plan
We review your IT environment and agree on priorities, scope and next steps.
03
Support
We put the plan into action and help you keep moving forward.
Common questions
How is pricing worked out?
Pricing depends on the number of users and devices and the level of support you need. We'll give you a clear proposal after an initial conversation and review.
Can you take over from our current IT provider?
Yes. We'll work through access, documentation and handover so the transition is organised and your team isn't left without support.
Can you work alongside our internal IT team?
Yes. We can support particular projects, technologies or parts of your environment, with responsibilities agreed up front.
LET’S TALK
Make IT one less thing
to worry about.
Tell us what’s getting in the way. We’ll help you work out the next step.
Prefer to call?